Transforming staff travel at NHS Greater Glasgow and Clyde through the Cycle Access Fund

Four people are standing next to their e-cargo bike, tools, and bikes at Glasgow Royal Infirmary. They are in front of a colourful fence, with the hospital building visible in the background.
Supported by Cycling UK’s Cycle Access Fund, an e-cargo bike is transforming staff travel at NHS Greater Glasgow and Clyde, reducing car dependency, and setting a new standard for sustainable commuting

NHS Greater Glasgow and Clyde (NHSGGC) is the largest NHS organisation in Scotland, serving 1.3 million people across Glasgow and the West. With over 41,000 staff and 23 hospitals, the organisation faces significant challenges related to staff travel. 

A recent internal survey revealed that 59% of staff commute by private car, causing congestion, parking issues, and environmental impacts. Some staff arrive over an hour before their shift starts just to secure a parking spot, often sleeping in their cars before work.

Active travel is a growing priority for NHSGGC. While only 6% of staff currently cycle to work, these figures vary widely, with 14% cycling at the West Glasgow Ambulatory Care Centre compared to just 2.4% at Inverclyde. 

To address these disparities and reduce single-occupant car journeys, the NHSGGC Active Travel Team works to promote sustainable travel options.

Addressing travel barriers

Active Travel Team staff frequently travel to nine sites within a seven-mile radius to deliver Dr Bike sessions, maintenance training and active travel information events. 

Previously, they relied on cars to transport equipment and staff, leading to parking challenges and inefficiencies. Transporting bulky equipment by hand from parking spaces to event locations added further strain.

A member of the NHS Greater Glasgow and Clyde Active Travel Team stands next to an e-cargo bike and tools while working on a bicycle mounted on a repair stand. The setup is outdoors, in front of a colourful wooden fence and a hospital building.
Claudio Pia from the Active Travel Team stands next to the e-cargo bike while repairing a bike

Revolutionising staff transport

With support from Cycling UK’s Cycle Access Fund, NHSGGC acquired an e-cargo bike to transform how the Active Travel Team operates. 

The e-cargo bike allows the team to reach sites directly, eliminating parking issues and reducing the environmental footprint of their journeys. 

Customised to carry tools, materials and even work stands, the e-cargo bike is an efficient and sustainable alternative to cars.

Driving positive change

Using the e-cargo bike, the Active Travel Team now delivers three weekly Dr Bike sessions across various sites, repairing up to eight bikes per session. 

By bringing maintenance services directly to NHS staff, the team ensures that vital healthcare workers can keep their bikes roadworthy without needing to visit a shop. This service is particularly valuable for shift workers, who often struggle to find time for bike repairs. 

At Glasgow Royal Infirmary, Claudio Pia of the Active Travel Team highlighted the transformative impact of the e-cargo bike: 

Getting the e-cargo bike has been a game changer for us. We can cycle right into sites with everything we need for a session on the bike—even the work stands. People are amazed at how much the bike can carry, and the pedal assist makes getting between sites really easy. 
 

We are also setting a good example by showing that a bike is better than a car for short journeys, and a cargo bike can easily transport materials around the city in a cleaner and greener way.

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A nurse in NHS uniform standing next to their bicycle in front of a bike storage area with colourful fencing in the background. The setting is outdoors at NHS Greater Glasgow and Clyde.
Dominic next to his bike

Nurse Dominic Rimmer, who uses his bike daily for commuting, also praised the initiative: 

It’s great to be able to get my bike checked over while I’m at work. I work shifts and use it every day, so it’s hard to get to the bike shop. Getting my bike checked and repaired for free is brilliant, and I know my bike is safe to ride with winter coming in

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The introduction of the e-cargo bike, supported by the Cycle Access Fund, has significantly enhanced NHSGGC’s ability to promote active travel among staff. 

By offering a practical, sustainable solution to transport and maintenance challenges, the initiative is helping reduce car dependency, improve cycling accessibility, and set an example for greener, healthier commuting practices within the NHS.